As a member of The Senior’s Choice, you will benefit from the most comprehensive training, support services and business start-up package in the industry.
Here’s a picture of your Start-Up Package, complete with training manuals, DVD’s, brochures, guidebooks and plenty more:
Mind you, that’s not all of it. After all, it would be pretty hard to show you the 50 different marketing and advertising pieces you have at your disposal to customize and modify any way you please…or the dozens of forms needed for everyday work that you can instantly begin using…or all the policies and procedures you’ll be able to implement immediately. In fact, the contents of our Start-Up Package are so comprehensive that members have taken time out of their busy day to tell us so, like Adele Belfsky:
“The training seminar more than met my expectations and your scheduling software is outstanding!! Your materials and training helped us to pass our state’s inspection to get our license as a Home Health Care Provider; the inspector was amazed at how well we were prepared for him and the quality of the Caregiver training and paperwork as well as the materials for client care plans and assessment. All we did was follow the policies and procedures you had outlined for us. It went well for us because of the quality materials, training, and support that you provided.”
Thanks, Adele! We couldn’t have said it better ourselves. So please keep reading to learn about the more notable contents of your Start-Up Package:
Training and Operations Manual© with DVD's
- Contains step-by-step instructions for getting started, including setting up your office, establishing an accounting system to handle your accounts, establish receivable and accounts payable, preparing a budget, setting rates to pay your staff
- Teaches you how to recruit, hire and manage caregivers
- Understand the client acquisition process and develop sales and marketing skills
- Learn to manage your time and establish short and long-term goals
- Discover five effective steps to lead generation
- How to “sell” to clients, overcome objections and close the deal
Caregiver Training Manual© with DVD's
- Contains Policies & Procedures that we recommend your staff adhere to
- Teaches you how to train your caregivers
- Teaches your caregivers all the basic skills and requirements for being outstanding caregivers, including: managing medications, nutritional support, illness and disease, mental status changes and body mechanics
Certified Companion Aide (CCA®) Training Program with DVD’s
- Is a proprietary certification training that teaches your caregivers advanced in-home care skills
- Designed to give you and your staff a competitive edge
- Topics include: professionalism, communication, infection control, safe transfers, meal planning, emergency planning and keeping a safe and healthy home
Certified Hospice Companion Aide (CHCA®) Program with DVDs.
- Is a proprietary certification training that was designed by a hospice nurse and educates caregivers on death and dying, how to assist patients and hospice nurses with end of life care and prepares them for the emotional consequences of caring for the terminally ill.
- Designed to give you and your staff a competitive edge.
- Will help you provide greater continuity of care to your clients, and build referral relationships/partnerships with hospice providers, facilities and other providers.
- Topics include: communication, the stages of death and dying, culture and diversity, pain and symptom management, and grief, loss and bereavement.
Proprietary Operating Systems Manual
- Provides you with a strategic framework for growing your business and hiring internal staff
- Includes dissertations on leadership, management, organizational development and creating a hiring plan
- Job responsibilities and job descriptions for all staff positions
- Guidance on assessing the competition, client fulfillment, tracking your objectives, and ensuring staff accountability
Resource CD
- Contains all your customizable forms and marketing materials
- Instructions for constructing your website
- Customizable 30-second television ad
- Proprietary Fall Prevention presentation
- Description and application for your professional liability insurance policy
Kaleida Systems eRSP Scheduling Software
- Industry-leading client management, scheduling, billing and payroll system
- Internet based for greater access and flexibility
So that’s some of the stuff you get when you join The Senior’s Choice. Want to know what else is in there? Then give us a call and talk to Steve.
