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INDUSTRY NEWS AND UPDATES
TSC Members Making News and Winning Awards
TSC member are always making headlines it seems. We wish we could take all the credit for it and claim it’s because of the fantastic tools, training and support they receive from us. But, alas, that’s probably too simplistic an answer. Of course, all the things we do for our members have helped them get to where they are today. But there is no substitute for hard work, determination and skillful execution that has helped them to get the most from their businesses, as well as from themselves. Here are a couple of notable entries that we’d like to brag about.
Partners in Care Does it Again
Sally Olin of Partners In Care in Charlotte, NC has been selected as the 2008 Charlotte Business Journal Top 25 Women in Business Achievements Award winner. In the past 12 months, Sally has shepherded her company and its mission to new heights. Her current staff of 158 caregivers, CNAs and RNs boasts an incredible 93% retention rate, which by any measure is remarkably high for the in-home caregiving industry – indicative of the nurturing workplace that she has created and maintained for her hardworking employees. She has yet again achieved overwhelmingly impressive growth numbers by building her company’s multi-million dollar status in total annual revenue, including an astounding 19.7% growth in total annual revenue over the previous 12 months. Her achievements in client growth is equally impressive, with Partners In Care achieving more than 11% growth in billable hours over the previous 12 months.
While these exceptional growth and retention figures are a testament to Sally’s skills as a businesswoman and manager, her company’s performance is even more remarkable when you consider that she started the company only five years ago!
But Sally is no stranger to success. Over the last 12 months her business became the first in-home care company in North Carolina to win the coveted NOVA Award from the state; being named a finalist for the Better Business Bureau Consumer Foundation’s First Annual Silver Torch Award; and creating and expanding a partnership program with Charlotte-area assisted living facilities that is now serving as the model for similar partnerships around the country.
You go girl!
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PALS is Honored by State Legislature
Judy Castleberry and Pam Hyder of Partner Assisted Living Services (aka PALS) in Farmington, NM have been honored by the New Mexico Legislature as Outstanding SBDC client as well as both Outstanding Business and Outstanding Graduate of the Quality Center for Business. PALS has been a fixture in the community for five years now and has served their clients with distinction. Says Judy, “We are well respected in our community. I love it when someone calls and says, ‘I don’t really know what I need, but everyone tells me that I need to call PALS for my parents.’ We have a bulletin board of thank you notes in our office from thankful families that tell me what an impact we have made.”
Judy has over 20 years of eldercare experience as a long term care administrator, manager of senior living communities and social worker, prior to founding PALS together with her partner and life-long friend Pam. She is also the author of the acclaimed book The Caregiver Zone, a practical how-to guidebook for family caregivers.
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Hearts of Joy Has a Heart of Gold
While our writing may win the Cheese Awards for Most Corny Writing Style in an Industry Newsletter, our members’ achievements are no laughing matter. Marc Katz of Hearts of Joy Senior Care in Phoenix, AZ and a member for over six years has been honored and recognized by the Phoenix Area Agency on Aging, which has presented him with the Individual Achievement Award for being a leader in serving the needs of the community’s senior population.
In addition to extensive volunteer work, his contributions to the senior community include serving on the Board of Directors at the Caregivers Resources Institute and as a member of the Social, Health, & Alzheimer's Committee for the Governor's Advisory Council on Aging. Marc is also extremely active in the Maricopa Elder Abuse Prevention Alliance and is regarded as an expert presenter on fall prevention and other senior safety related topics.
Do you want to learn how to be a leading elder care provider in your community? Then give us a call. While we can’t make you into a star, we can give you the tools, training and support to help you reach your potential. How you put all that to use though will be up to you.
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A Special Announcement and Congratulations
We are very proud to announce that Lawrence Klimecka, the husband of our super-human private duty trainer, coach, mentor and all around swell gal AnNita Klimecka, has been ordained as a deacon of the Roman Catholic Church. Becoming a deacon is no spontaneous decision; it requires an incredible amount of determination, commitment and hard work. The story began when Lawrence, who together with AnNita have always been active parishioners, decided that he wanted to play a more active and formal role in his community and provide comfort, support and meaningful assistance to those in need. After consulting with AnNita and the Church, Lawrence decided that becoming a deacon was the path he wanted to follow and spent much of the past 5 years pursuing his dream and fulfilling the Church’s rigorous training and initiation process.
Since becoming ordained, Lawrence has taken a special interest in doing charitable work for seniors, which includes volunteering his time for them at senior centers, visiting those that are home bound, administering to them in hospitals, and helping to raise money and provide resources for those in need, in addition to his numerous other responsibilities. We would like to extend our congratulations to Lawrence and AnNita and thank them both for making their community a better place to live.
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